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Support Services

Core IT has experience in a wide range of IT support services. We refine and continue to develop such services so as to avail comprehensive solutions to suite your business IT related needs.

Asset Management
Keeping track of your company assets can become a full time task. As your company expands you purchase new hardware and software, keeping track of all your assets can become a timely and costly experience. Asset Management is an essential task that facilitates the following: Hardware & Software management License compliance
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Onsite Support Maintenance
Not all incidents can be fixed remotely. We have a team of qualified mobile engineers who can visit your site within an agreed SLA. We provide both software and hardware onsite maintenance. Our qualified engineers have an in depth knowledge of resolving both software and hardware related incidents. Service we offer Dependant
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Service Desk
The service desk team has a number of 1st, 2nd and 3rd line analysts available and incidents are passed down the tiers according to the complexity of the issue. To maintain quality standards our Service Desk follows ITIL framework methodologies and best practice to deliver the service. We offer: 24/7 dedicated support with
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Support Packages
Core IT has experience in a wide range of IT support services. We refine and continue to develop such services so as to avail comprehensive solutions to suite your business IT related needs. You may contact us and we will reply as soon as possible, upon request of the support you need for your company (Contact Us)
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